← All case studiesEnterprise · A Fortune 500 insurer

A grounded AI copilot for 2,000 analysts

RAG over 14M internal documents with strict access controls; shipped with an eval harness that gates every prompt change.

Hours reclaimed / week
11
Retrieval accuracy
93%
Rollout weeks
9
What we did

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Keep entries outcome-shaped — lead with the number that moved, the constraints that made it hard, and the specific decisions that made it possible.